Support.Mozilla.Org: Berlin Admin Meetup – November 2017

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Hey there, fellow helpful Mozillians :-) Last week, three of the administrators and coordinators (Rachel, Madalina, Michał) met in Berlin to talk about our status and plans for 2018. We would like to share some of the most important points and decisions taken after five days of talks and invite you to ask questions or voice your opinions about the state & trajectory of Mozilla’s Support. To set your expectations before you dig in – we are going to talk about many of the points made below during our upcoming All Hands, so outlining detailed and complete plans at this stage d...
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